Privacy Policy
Last updated: May 2026
Introduction
Creelify ("we", "our", or "us") operates the website https://creelify.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Business details submitted through forms
- Billing and payment information
- Technical and analytics data
- Device and browser information
- IP address
- Cookies and tracking data
How We Collect Information
We collect information when you:
- Fill out contact forms
- Request consultations or services
- Communicate with us via WhatsApp, phone, or email
- Make payments through our website
- Subscribe to updates or marketing emails
- Interact with our website and advertisements
Payment Information
Payments made on our website may be processed through third-party payment providers such as Razorpay.
We do not store your complete payment card details on our servers.
Please review Razorpay's privacy practices separately before making payments.
Analytics and Tracking
We use analytics and tracking technologies, including:
- Google Analytics
- Advertising and remarketing tools
- Cookies and similar technologies
These tools help us:
- Understand user behavior
- Improve website performance
- Measure marketing campaigns
- Optimize conversions
Cookies
Our website uses cookies and similar technologies to:
- Improve user experience
- Analyze traffic
- Store preferences
- Support marketing and advertising activities
You may disable cookies through your browser settings. However, some website features may not function properly.
Marketing Communications
We may send:
- Service-related communications
- Project updates
- Marketing emails
- Promotional offers
You may unsubscribe from marketing communications at any time.
How We Use Your Information
We may use your information to:
- Provide website and digital services
- Process payments
- Respond to inquiries
- Improve our website and services
- Send updates and promotional content
- Prevent fraud or abuse
- Comply with legal obligations
Sharing of Information
We may share your information with:
- Hosting providers
- Payment processors
- Analytics providers
- Marketing tools
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Retention
We retain personal information only as long as necessary for:
- Service delivery
- Legal compliance
- Accounting obligations
- Dispute resolution
Data Security
We implement reasonable technical and organizational measures to protect your information.
However, no method of internet transmission or electronic storage is completely secure.
International Users
Our services may be accessed globally.
Your information may be processed and stored in countries outside your jurisdiction, including India and servers operated by third-party providers such as AWS.
GDPR Rights
If you are located in the European Economic Area (EEA), you may have rights including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data
- Restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, contact us using the details below.
CCPA Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
- Request access to collected personal information
- Request deletion of personal information
- Know how personal information is used
We do not sell personal information.
Children's Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes become effective immediately upon posting on this page.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
- Website: https://creelify.com
- Email: [email protected]
- Phone: +91 9528982059